Plumbing Care & Maintenance

Gas Water Heaters

• Before requesting a warranty repair for no hot water, carefully read the manufacturer’s manual and check the gas water heater pilot light. If the pilot is not lit, refer to your owner’s manual for instructions on lighting the pilot.

• If you need to drain the water heater to remove sediment which can build up and cause the element to burn out, please read the manufacturer’s instructions. Remember to turn off the circuit breaker on the water heater; turn off the cold water supply to the heater; open a nearby hot water faucet; open the heater tank completely prior to turning the electricity back on. If you don’t you will dry fire the elements and they will have to be replaced.

 

Electric Water Heaters

• Be sure to turn the power off to the water heater prior to conducting any maintenance on or adjusting the temperature of the water heater.

• The water heater should be inspected annually by a qualified service technician for damaged components.

 

Toilets/Water Closets

• Do not use any type of abrasive when cleaning the toilet seat. Toilet seats should be placed in the closed position, never dropped, as this will weaken/loosen the hinges.

• It is recommended that you do not use a bowl cleaner in the toilet tank as some of these products will warp the rubber flapper and cause the toilet to run after flushing. If a warranty call is placed for a running toilet and this is the cause, you will be charged for the repair.

• The toilets in your new home are water saving toilets. Therefore, please remember this before placing a warranty call due to a “slow flushing toilet”.

• Should you have a toilet stoppage, try a plunger first before placing a warranty call. In most cases, this will clear the stoppage.

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Plumbing Contact

NJ Plumbing

919-422-7715